Refund & Return Policy
Refund & Return Policy
- You can return or exchange faulty items within 3 days of delivery.
- Items must be unused, in their original packaging, with all tags attached.
- Customers cover return shipping costs, and refunds are for the product value only (shipping charges are non-refundable).
- Refunds are processed via bank transfer within 5-7 business days.
- If returning a package, ensure it’s undamaged, or we’ll send it back.
- Exchanges depend on stock availability and require a Rs.199 delivery charge.
Damaged or Missing Items:
- Report damaged or missing items within 24 hours with photos and order details.
If the seal is broken, don’t accept the parcel—contact us immediately.